1. Introduction

Us
This Privacy Policy describes how your personal information is collected, used and shared when you visit or complete an action on www.int-fire.co.uk (the Site).

This privacy notice explains how we collect and process your personal data through your use of our site. We process your personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

You
You must be over 13 years of age to provide us with your personal data. We do not knowingly collect data relating to children.

It is important that the information we hold about you is accurate and up to date. Please let us know if your personal information changes at any time.

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2. What personal information do we collect and how do we process it?

Personal data means any information that can identify an individual. It does not include anonymised data.

When you visit the Site, we may automatically collect information about your device, including your web browser, IP address, time zone and cookies installed on your device. We also collect information about how you interact with the Site.

We may process the following categories of personal data.

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Communications Data
Includes any communication you send to us via contact forms, email, telephone, text or social media.

We process this data on the basis of legitimate interests to communicate with you, maintain records and establish or defend legal claims.

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Customer Data
Includes information such as your name, email address, phone number, billing address, delivery address where applicable, and any details relating to enquiries, quotations, invoices or services you request from us.

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We process this data to manage our communications with you, provide quotations and invoices, fulfil agreed services or orders, and maintain records of our business transactions.

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User Data
Includes data about how you use our website and any content you post.

We process this data on the basis of legitimate interests to operate and secure our website and ensure relevant content is provided.

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Technical Data
Includes data such as IP address, browser details, page views, navigation paths, time zone settings and device information.

We process this data on the basis of legitimate interests to analyse usage, improve our website, protect our business and inform our marketing strategy.

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Marketing Data
Includes your preferences in receiving marketing communications and your communication preferences.

We process this data where you have given consent, or where permitted under the Privacy and Electronic Communications Regulations, such as where you have previously engaged with us and have not opted out.

You can opt out of marketing at any time.

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Sensitive Data
We do not collect sensitive personal data. This includes data relating to health, ethnicity, religion, political opinions, sexual orientation or criminal convictions.

We will only use your personal data for the purpose it was collected or a reasonably compatible purpose where necessary and permitted by law. We do not carry out automated decision making or profiling.

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3. How we collect your data

We collect data when you provide it directly, such as completing forms or contacting us. We also collect data automatically through cookies and similar technologies. In addition, we may receive data from third parties such as analytics providers, payment processors and advertising networks.

Please refer to our Cookie Policy for further details.

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We use a website hosting and platform provider which processes personal data on our behalf. When you visit our website, the platform may automatically collect certain information including your IP address, device and browser information, pages visited, time spent on the site and interactions with content. This data is used to ensure the website functions correctly, to maintain security and to provide analytics on how the website is used.

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If you submit information through our website, such as via contact forms, this data is stored within the platform so that we can respond to your enquiry and maintain records of our communications and transactions. 

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4. Marketing Communications

We may send you marketing communications where you have given consent, or where you have previously engaged with us, requested information or used our services and have not opted out.

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You can unsubscribe at any time using the link in any communication or by Contacting Us.

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We will never share your personal data with third parties for their own marketing. 

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5. Disclosures of your personal information

We may share your data with service providers who provide IT and system administration services, professional advisers such as lawyers, accountants and insurers, government authorities where required, and third parties in the event of a business sale or restructure.

All third parties are required to process your data in accordance with the law and only on our instructions.

 

6. International Transfers

Some of our service providers may be based outside the UK. Whenever your personal data is transferred outside the UK, we ensure appropriate safeguards are in place. These may include transfers to countries deemed to provide an adequate level of protection, or the use of approved contractual arrangements such as the UK International Data Transfer Agreement or the UK Addendum to Standard Contractual Clauses.

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Our website platform is hosted and operates globally. This means your personal data may be stored and processed outside the UK, including in countries such as the United States and Israel. Where this occurs, appropriate safeguards are in place in accordance with UK data protection law to ensure your personal data remains protected.

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7. Data Security

We have appropriate security measures in place to prevent your personal data from being lost, used, altered, disclosed or accessed without authorisation. Access to your personal data is limited to those who have a business need to know and who are required to keep it confidential.

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8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes it was collected for, including legal, accounting and reporting requirements.

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9. Your Legal Rights

Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have rights including the right to access, correct, erase, restrict or object to processing, request transfer of your data, and withdraw consent where applicable.

 

If you wish to exercise any of your rights, please Contact Us.

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You will not normally have to pay a fee, although we may charge a reasonable fee or refuse a request if it is clearly unfounded or excessive.

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We may need to verify your identity before responding to your request. We aim to respond within one month. In some cases, where requests are complex, this may be extended.

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You have the right to lodge a complaint with the Information Commissioner’s Office. We would, however, appreciate the opportunity to resolve your concerns first.

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10. Third Party Links

This website may include links to third party websites. We are not responsible for their privacy policies and encourage you to read them separately.

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11. Cookies

You can control cookies through your browser settings. Please note that disabling cookies may affect how the website functions. For full details, please refer to our Cookie Policy.

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12. Data Controller

Int Fire is the data controller responsible for your personal data.

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Registered Company Name: Intfire

Data Controller Name: Heitor Da Cunha
Registered Office: Cranfield, Bedfordshire
Email: intfire@hotmail.com
Telephone: 07971 574 017

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If you have any queries regarding this policy or how we use your data, please Contact Us.